Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon’s Prime subscription.
Before you start
Not all televisions, Blu-ray Disc™ players, or home theater systems have Internet capability. You can check if your unit is able to connect to the Internet in your device specifications on our support site.
You will need access to a web browser on a computer or other device capable of connecting to the Internet.
Prime Video is usually pre-installed on Sony TVs. However, the app can also be downloaded from Google Play Store on Android TV.
Only Android TVs can download apps. These apps are not pre-installed on other TVs and are not available for download.
If you can’t download apps to your TV, learn how to use streaming services (such as Amazon Prime Video) on non-Android TV devices.
Learn how to check if you have an Android TV or not Android TV.
Prime Video is available in over 200 countries and regions (as of November 2020), however, app availability may vary depending on the country and the type of your TV (Android TV vs. Non-Android TV).
How to access the Amazon Prime Video app and register your device
1 Press the HOME or MENU button on the supplied remote control.
2 Choose Video, Application, My Apps, or Apps, depending on your model.
3 Choose [Prime Video] app. The location of the Prime Video thumbnail may differ depending on your TV model.
4 Choose [Sign in], as shown in the screenshot below.
5 Note the six-character registration code that appears on the screen (such as L98ZKR), as shown in the screenshot below. (You’ll need it in Step 8 to register your device to your Amazon account.)
6 Open the Amazon login page in an Internet browser on your computer or other Internet-enabled device.
7 Sign in to your Amazon Prime account or create a new one.
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How to create a new Amazon Prime account
8 Enter the registration code from your device (eg L98ZKR), then select [Register Device].
Note: If the registration code box does not appear or cannot be found on the Amazon website, go to www.amazon.com/gp/video/ontv/code to register.
If you register successfully, the TV page from which you received the six-digit code will be updated automatically. 9 You will then be able to watch Prime Video content on your TV.
10 To manage devices registered to your Amazon Prime Video account, log into your Amazon Prime Video account on your computer or other Internet-capable device and click [Manage my device].
